Posted on 09.03.2020


Change Manager (m/f/x)
Division Shared Services

Update regarding COVID-19: We are still hiring and look forward to welcoming new members to Wirecard. As our employees’ and candidates’ health is our top priority, we are currently only conducting interviews via video or telephone call. Thank you for keeping yourself and loved ones safe and healthy.

We are looking for someone to join our team in Aschheim/Munich
Your tasks
  • Establish and enforce the Change Management process and ensure that each change request follows the complete procedure to insure the minimum service disruption
  • Lead and manage day-to-day operations related to Change Management across a Global IT Organization, ensure that change requests are logged, prioritized, categorized, assessed, well documented and aligned with the business needs
  • Coordinate with application owners, business units to manage cross division change request through its lifecycle
  • Evaluate change impact, risk assessment, potential collision with other change requests to ensure the impact on Infrastructure and Service
  • Perform regular reviews, publish and manage formal change notification for all stakeholders as well as maintain a tracking and reporting system to document all changes
  • Establish and lead the Global Change Advisory Board with different parties from different divisions, work closely with operation teams, customers and other stakeholders

Your profile
  • Degree in Computer Science, Engineering or related technical discipline with profound understanding of IT with several years' experience as a Change or Incident Manager
  • Knowledge of BMC or ServiceNow tool, a solid understanding of configuration management principles and ITIL V3 qualification is a must
  • Team player, self-motivated, able to think independently, to analyze and structure complex tasks and requirements, experience of dealing with an array of senior stakeholders, communication and facilitation skills and able to work with ambiguity and uncertainty
  • Excellent communication skills in English

This is what we offer
  • Challenging and diverse tasks with scope for introducing your own ideas and experience
  • An excellent working atmosphere in a highly-motivated and successful team with an international company culture
  • Further professional and personal development at one of the world's leading providers of payment processing
  • An attractive salary as well as long-term prospects and a chance for promotion in a successful company that is growing strongly
  • A modern workplace with additional company benefits such as a canteen, fitness area, incentives and staff events
Wirecard is one of the world's fastest growing digital platforms in the financial commerce sector. Our teams, with more than 5,600 employees located in over 26 countries worldwide, develop innovative technologies and cutting-edge payment solutions.
As an international employer with a presence on every continent, we offer you a wide range of opportunities to further your personal and professional growth. We are pioneers in the digital payment industry and always on the lookout for new talent to strengthen our global, visionary team. No matter which department or level you join-with us, you will have the opportunity to actively transform the future of payment.
Together we are able to continually develop - as individuals, as a team, as Wirecard.
Check out all open positions at www.wirecard.com/careers, and follow us on Twitter @wirecard, Facebook @wirecardgroup, and Instagram @wirecard_global

Have we awakened your interest? If so, please use our short online form to send us your application.

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