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Posted on 13.08.2019

Aschheim:

Change Manager (m/f/x)
Division Shared Services

We are looking for someone to join our team in Aschheim/Munich
Your tasks
  • Establish and enforce the Change Management process and ensure that each change request follows the complete procedure to insure the minimum service disruption
  • Lead and manage day-to-day operations related to Change Management across a Global IT Organization, ensure that change requests are logged, prioritized, categorized, assessed, well documented and aligned with the business needs
  • Coordinate with application owners, business units to manage cross division change request through its lifecycle
  • Evaluate change impact, risk assessment, potential collision with other change requests to ensure the impact on Infrastructure and Service
  • Perform regular reviews, publish and manage formal change notification for all stakeholders as well as maintain a tracking and reporting system to document all changes
  • Establish and lead the Global Change Advisory Board with different parties from different divisions, work closely with operation teams, customers and other stakeholders

Your profile
  • Degree in Computer Science, Engineering or related technical discipline with profound understanding of IT with several years' experience as a Change or Incident Manager
  • Knowledge of BMC or ServiceNow tool, a solid understanding of configuration management principles and ITIL V3 qualification is a must
  • Team player, self-motivated, able to think independently, to analyze and structure complex tasks and requirements, experience of dealing with an array of senior stakeholders, communication and facilitation skills and able to work with ambiguity and uncertainty
  • Excellent communication skills in English

This is what we offer
  • Challenging and diverse tasks with scope for introducing your own ideas and experience
  • An excellent working atmosphere in a highly-motivated and successful team with an international company culture
  • Further professional and personal development at one of the world's leading providers of payment processing
  • An attractive salary as well as long-term prospects and a chance for promotion in a successful company that is growing strongly
  • A modern workplace with additional company benefits such as a canteen, fitness area, incentives and staff events
Become part of our success story. Become part of a highly qualified team, united by a vision: to make payment happen.
Have we awakened your interest? If so, please use our short online form to send us your application.
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